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SECTI ON FI VE
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Symptom
Printing is slanted on envelopes.
Solution
The envelopes are improperly loaded. Remove the OUT tray, make sure the stack of envelopes is at least 1/8 inch (3 mm) thick but not more than 1/2 inch (1 cm) thick. Tap the stack on a table to make it even. Align the stack against the right side of the printer. Make sure the paper width adjuster is in the correct position for the size of envelopes you are printing. Reinstall the OUT tray. Unsupported or different envelope types, sizes, or weights are loaded into the printer �s IN tray at the same time. Remove the envelopes and reload envelopes of only one type, size, and weight. Use envelopes that meet the recommendations in Section 6. Envelopes were incorrectly added to the stack in the IN tray. To add envelopes, remove any envelopes from the IN tray and combine them with a new stack of the same type, size, and weight. Make sure the stack of envelopes is at least 1/8 inch (3 mm) thick but not more than 1/2 inch (1 cm) thick. Tap the stack on a table to make it even and reload the envelopes. When printing on an individual envelope inserted into the single envelope slot, make sure the right side of the envelope presses evenly against the right side of the single envelope slot. The OUT tray is improperly installed in the printer. Make sure the OUT tray is fully installed into the printer and rests evenly on the IN tray. If necessary, lift the top cover, let the print cartridge cradle move to the center position, insert the OUT tray, and lower the top cover.
Printing is slanted on cards.
The cards are unevenly or incorrectly loaded in the printer. Remove and reload the cards as described in Section 3. Make sure the card guide is in the raised position and that the card stack presses against it. Slide the paper width adjuster to the right until it presses against the left edge of the cards. Unsupported or different card types, sizes, or weights are in the printer at the same time. Remove the cards and reload cards of only one type, size, and weight. Use cards that meet the recommendations in Section 6. Cards were incorrectly added to the stack. To add cards, remove any cards from the IN tray and combine them with a new stack of the same type, size, and weight of cards. Make sure the stack is at least 1/8 inch (3 mm) thick but not more than 1/4 inch (1/2 cm), tap to even the stack, and reload the cards.
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